The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 326 |
Atlanta, GA | 213 |
Seattle, WA | 169 |
Philadelphia, PA | 132 |
Sacramento, CA | 119 |
Denver, CO | 118 |
Washington, D.C., DC | 117 |
Charlotte, NC | 101 |
San Francisco, CA | 80 |
Miami, FL | 77 |
Jacksonville, FL | 73 |
Detroit, MI | 67 |
Minneapolis, MN | 63 |
Houston, TX | 62 |
Orlando, FL | 62 |
Oakland, CA | 57 |
Portland, OR | 51 |
Pittsburgh, PA | 44 |
Boston, MA | 44 |
Indianapolis, IN | 42 |
Baltimore, MD | 41 |
New York City, NY | 36 |
Tacoma, WA | 33 |
Brooklyn, NY | 33 |
Nashville, TN | 33 |
San Jose, CA | 32 |
Oklahoma City, OK | 31 |
Roanoke, VA | 31 |
Phoenix, AZ | 30 |
Albuquerque, NM | 28 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Jodi (@dearjodi5) reported
@TorrYD11 @TheSunUS Same! I’ve watched Breaking Bad 24 times but that’s it. Same with the Xfinity shows. Lame.
Benny (@Ben_4_fan) reported
@CouchRacerShop @SlimJimJZ @TyGibbs Park him in Xfinity too. That would get his attention. Harvick got parked a Cup race for truck shenanigans. Gibbs is a hell of a talent, but pit road grab assing should be a hard no. Fines don’t mean ****.
Michael Payne (@miykhale) reported
@RCritic20 @champwebdotnet One problem is that if you're comparing Indycar to its logical competitors - it's way below average. So if you want to talk about competing with other series it is not a small amount of improvement required. Indycar would need a 3-year plan to easily beat Xfinity TV numbers
( !OFFLINE! ) SGC_nightmare (@SGCNightmare) reported
@Xfinity has some of the worst internet ever. **** just keeps going in & out daily.
an egg (@eggelbert) reported
Thank you @comcast, for your prompt and effective responses to my repeated router outage issues…I kid I kid…you ******* suck. Guess that’s what happens when you have a complete monopoly in an area.
Jonathan (@Swedensky) reported
Our community switched from Xfinity/Comcast to Hotwire/Fision. Never thought I'd say this, but I miss Comcast.
The Paul Dano HATE account (@WikipediaJah) reported
@TheMSeries1 going from being owned by AT&T to Comcast is some nasty work. The only place they are missing is Activision for the trifecta of worst companies to work for
My Twit Face (@JamesJo80826846) reported
@MSGNetworks is there any progress in allowing Xfinity customers access to the MSG Channel? A la carte, etc… a lot of innocent fans left out and would love the option to watch once again…we need help
Joanna Gowans🍎🐬 (@gowans_k) reported
@2PupsMommy @comcast Who provides your internet service?
Cindy Meyers (@rockin_onn) reported
@comcast shame on you. You sent us a bad box to replace a bad box. Then, some guy keeps my husband on the phone for 2 hours troubleshooting the new bad box. Why is it HIS job to troubleshoot YOUR defective equipment? Maybe a change to GloFiber and streaming services is due.
Vicki K (@spitfireXIV) reported
@DrEvilGritty If Comcast runs the franchise anything like their customer service, they are screwed
Suzan (@eeyore101989) reported
@AshleyAllgaier @TyGibbs This makes me so mad! All he does is apologize..ugh...he needs to go back down to trucks and xfinity and stay there..he has lots of lessons yet to learn..
root cause (@ForwardPress215) reported
@jawnwick215 @MasonEnalta @PhillyCrimeUpd Tax Comcast and every other large company that let their employees avoid paying the wage tax. Tax the sports teams. Tax the New York developers taking over the neighborhoods. Fix Harrowgate/Kensington with the money from those taxes and properly fund everyone from the rest.
ArmyVetSh_wn (@sh_wn182) reported
@nascar_opinion @Beyond_The_Flag Kyle Busch got parked for a Xfinity and cup race, then got a $50k fine and threatened with an indefinite suspension if he had any more issues for the remainder of the year. Byron got off easy.
MISS. (@_J0ss_) reported
I keep forgetting to call comcast so they can switch my service to my new address
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